Tom Treanor - Treasure Data Blog - Part 4

Tom Treanor - Treasure Data Blog - Part 4

Author Archive for: "Tom Treanor"

CDP Academy: Customer Data Resources for Every Marketer

CDP Academy, a new resource for marketers, features real-world successes in customer data-driven personalization, new customer acquisition, predictive analytics, targeting, and segmentation....

Elevating the Customer Experience: Q&A with Stephanie Thum, CCXP

Delivering a seamless and consistent omnichannel customer experience (CX) requires commitment and focus from every team across an organization. Marketers, in particular, can play a strategic role in helping bra...

Marketing in a Downturn: 16 Unexpectedly Helpful Resources for Marketers

The disruption caused by Covid-19 has presented marketers with an unexpected opportunity to reflect on how to adjust strategies and business operations. Here are 16 smart resources to help you find your way in ...

How Customer Data Helps Reinvent Retail for Social Distancing

Out of the Covid-19 crisis, a new playbook is emerging for socially distanced shopping. Many retailers are revamping the customer experience for a digital-first, safety-first retail landscape that relies on cus...

The North Face Q&A: 6 Ways Brands Are Navigating the Coronavirus Crisis

How are brands and marketers navigating the coronavirus crisis? That was the central question at the recent Brand Innovators Virtual Summit, where experts from some of the most successful brands in the world we...

14 Essential Customer Experience Books to Help You Rethink Your CX

Wondering what customer experience (CX) will look like for the rest of 2020 and beyond? To help you puzzle out the right response to rapidly changing consumer needs, we’ve compiled a list of 14 CX books to re...

Six Ways Your Brand Can Connect with Customers in the Current Crisis

With the right approach, brands can continue to be relevant and helpful to their customers even during today’s crisis. Here are some of our favorite examples of brands connecting with customers right now....

New Study Finds Data Key to Unlocking Superior Customer Experience

New research from Forbes Insights shows the incredible importance placed on customer experience (CX). But what does CX really mean and how can companies better deliver positive experiences to all of their consu...

Win or Learn—What Marketing Experts Learned from Their Mistakes

How can we use our slip-ups as a springboard for success? It can be challenging to turn our gaffes into gold. To help, we reached out to industry experts to learn how they turned their flubs and failures into i...

February 18, 2020

‘Godfather of Content Marketing’ Joe Pulizzi on Reaching Customers

If you are a marketer, chances are you know his bestselling books Killing Marketing, Content Inc., and Epic Content Marketing. If you’re a content marketer, you know him as the founder of the Content Marketin...

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The new table stakes for CPG? CDPs, says Futurum Research Learn why