Popular Posts
Measuring Customer Loyalty: A Complete Guide
0Brands can measure brand loyalty by tracking metrics like NPS, CLV, upsell ratio, and customer loyalty index (CLI), among others....
The Many Benefits of Customer Loyalty For Your Brand
0The many benefits of customer loyalty include improved customer engagement, increased sales and revenue, and higher customer lifetime value....
Key Customer Experience Metrics Your Business Should Be Tracking
0Customer experience metrics can help companies measure client satisfaction and improve the customer experience while engaging with brands....
Digital Customer Experience Trends & Strategies
0Brands can stay on top of digital customer experience trends by implementing practical strategies to improve customer experiences....
The Power of Retail Data Analytics: Increase Sales and Improve Operations
0Retail data analytics uses data to help retail players personalize CX, optimize logistics/supply chain, and manage pricing for increased sales....
Life at Treasure Data: Stephanie Long, on Mentoring Future Sales Leaders
0Stephanie Long, VP, Global Sales Development, shares her story on building a team at Treasure Data, and how she helps future Sales leaders grow. This is what blog subscribers see. Readers who are not subscribed...
Using Customer Loyalty Analytics To Drive Retention for Your Business
0Customer loyalty analytics can give brands insight into user behavior and help drive retention using data and loyalty metrics....
Top-Ranked Customer Insights Platforms (And Why You Need One)
0The best customer insights platforms use data to help brands understand their customers better, improve their experiences, and drive results....
Applying Customer Journey Analytics To Upgrade Your Customer Experience
0Brands can use customer journey analytics to upgrade CX by identifying factors that impact experiences like pain points and key decision moments....
How To Activate the Customer Insights Process Successfully
0Brands can build a customer insights process by developing a dedicated team and choosing the right customer insights platform to drive results....